Run the practice.
Hold the whole journey.
The calm operating system for counselling teams - booking, sessions in person, on video or by phone, AI-drafted notes you sign, messaging, documents that file themselves, invoicing, and funder reporting in one place. The reporting falls out of the work instead of being a second job.
No credit card required · full features of your chosen plan · cancel anytime
- POPIA-grade by design
- Client files stored in South Africa
- No medical-aid claims, ever
One calm place - not seven tools that don't talk
Today it's a scheduler in one tab, a Google Form for intake, a WhatsApp group, a Dropbox folder, a spreadsheet, and a separate invoice tool - none of them aware of each other. Phila is the one place where they are, and everything below is one system talking to itself.
One booking. The whole thread.
- Thandi books herself in
Tuesday 09:00, from your public booking page - consent captured, the waitlist holding anyone you can't seat yet.
- The reminder sends itself
WhatsApp on her own number, or one PhilaSMS - one message, one credit, never split.
- The session happens
In the room, on PhilaVideo with screen share - or by PhilaVoice when she has no data at all.
- The note signs and files itself
An AI draft the counsellor reads, edits and signs - it lands in her folder on PhilaDrive as your letterhead PDF.
- The invoice follows
Pay-by-link to the practice's own gateway - overdue tracking without the spreadsheet.
- The funder report ticks up
Indicators, demographics, outcomes - consented, anonymised, already done. Nothing re-typed.
Booking & intake
A public page that works while you sleep - service, time, counsellor, consent. Duplicates detected, imports handled, waitlist built in.
Forms that send themselves
Build once, pick the moment - on booking, after every session - and who fills it in. Answers land on the client's file as branded PDFs.
AI session scribe
A structured draft you read, edit and sign - you stay the author of record; reporting gets the fields for free.
Classroom supervision
Supervision groups with schedules, resources, registers and attendance - oversight without another spreadsheet.
Companies & EAP
Employer-paid clients handled properly - company records, employer intakes, and the billing that follows.
Outcomes & care plans
Measures tracked over time and care plans the client can actually see - progress that shows itself.
Messaging - team & clients
Staff chat with groups and @mentions - plus a private thread each client can read and reply to.
Invoicing & PayShap
A4 invoices with your own notes, pay-by-link, VAT the SA way - clients pay the practice directly.
Documents on PhilaDrive
Folders create themselves, notes file themselves, and when a client is reassigned everything moves with them.
Rooms & sites
Every room across every site - who's in it, how full it is, never double-booked.
The client's own portal
Sessions, care plan, shared documents and messages - a calm private view that's theirs.
And it's one system - a booking mints a room, a reminder, and an invoice; a signed note feeds the funder report. Nothing re-typed, nothing out of sync.
One plan per practice - no per-seat surprises
Pick the tier that fits, and try all of it free first. Usage costs (PhilaSMS, voice minutes, extra AI) are prepaid credits with a hard stop - a bill never runs away from you.
Solo
For the independent counsellor
Free for 17 days, then billed monthly
- 1 counsellor
- The whole daily loop: bookings, calendar, sessions, live notes & invoicing
- Client portal + your own public booking page
- PhilaVideo secure video with screen share
- 2 forms with automations
- 5 GB PhilaDrive storage, letterhead PDFs
- Outcome measures, care plans & waitlist
Practice
For a growing counselling practice
Free for 17 days, then billed monthly
- 10 counsellors
- The whole daily loop: bookings, calendar, sessions, live notes & invoicing
- Client portal + your own public booking page
- PhilaVideo secure video with screen share
- 5 forms with automations
- 20 GB PhilaDrive storage, letterhead PDFs
- Outcome measures, care plans & waitlist
- WhatsApp & PhilaSMS reminders (prepaid credits)
- PhilaVoice: phone your client when they have no data
- Team roles, Classroom supervision & rooms
- AI session scribe to start
Organisation
Most lovedFor NGOs, EAPs & multi-site organisations
Verified nonprofits: R2 990 / month
Free for 17 days, then billed monthly
- 100 counsellors
- The whole daily loop: bookings, calendar, sessions, live notes & invoicing
- Client portal + your own public booking page
- PhilaVideo secure video with screen share
- Unlimited forms with automations
- 100 GB PhilaDrive storage, letterhead PDFs
- Outcome measures, care plans & waitlist
- WhatsApp & PhilaSMS reminders (prepaid credits)
- PhilaVoice: phone your client when they have no data
- Team roles, Classroom supervision & rooms
- AI session scribe included
- Funder portal & grants - live, anonymised reporting
- Companies: employer-paid & EAP clients
Enterprise
For provider networks & large programmes
Priced with you - trial included
- Unlimited counsellors
- The whole daily loop: bookings, calendar, sessions, live notes & invoicing
- Client portal + your own public booking page
- PhilaVideo secure video with screen share
- Unlimited forms with automations
- 250 GB PhilaDrive storage, letterhead PDFs
- Outcome measures, care plans & waitlist
- WhatsApp & PhilaSMS reminders (prepaid credits)
- PhilaVoice: phone your client when they have no data
- Team roles, Classroom supervision & rooms
- AI session scribe included
- Funder portal & grants - live, anonymised reporting
- Companies: employer-paid & EAP clients
- Priority support, DPA & SLA
Start free, no credit card required. Prices exclude VAT. Every tier includes POPIA tooling (consent, audit, DSAR, 2FA) and client files stored in South Africa.
Built on Phila's own rails
Every plan rides the same four - prepaid credits, hard stops, never a runaway bill.
Text reminders that never split - one message, one credit, always.
Phone a client who has no data - minutes metered by the system, honestly.
Secure video with screen share - in-app, in-region, no external meeting tool.
Files that file themselves - signed links only, stored in South Africa.
Every counsellor's day, calm and in one place
- Calendar, caseload, and the session you're in - no hunting.
- Live in-session notes that autosave and never block.
- Mark done, no-show, or postponed; the thread just updates.
Today5
Programme-grade oversight the incumbents can't show
- Every counsellor's calendar, rooms, and utilisation at a glance.
- Intake, invoicing, and team roles with honest permissions.
- Income prediction and no-show rate from the real schedule.
Appointments
Funder and demographic reporting that writes itself
- Indicators roll up live from the clinical work - no double entry.
- Consent-gated, k-anonymised, audited - nothing identifiable.
- One click to the funder's template; the report is just there.
Grant indicators
Small cells suppressed - a funder can never re-identify a client.
Your clients get a calm, private space - not a portal they dread.
Booking that takes two taps, reminders where they already are, and a private home for their whole journey. The care is yours - Phila just makes it feel effortless for them.
- Book in a couple of tapsFrom your public page, on a phone, on metered data - service, time, consent, done.
- Reminders on WhatsAppBooked, reminded, rescheduled - on the channel they already use every day.
- A private space of their ownTheir sessions, documents, invoices, messages with their care team, and the next steps their counsellor chooses to share.
- Crisis help, one tap awaySADAG front and centre - a person in distress is never left to hunt for support.
Your steps
SADAG · 0800 567 567 free, any time. You never have to hunt for help.
Give funders live proof - without giving away a single client.
Invite a funder to a portal scoped to their grant. They watch indicators move against targets in real time - the same numbers that fall out of your counsellors' daily work. No spreadsheets, no quarter-end scramble, no identifiable client ever in view.
- Read-only & scopedA funder sees only their own grant - never another, never the org's inner workings.
- Nothing identifiableAggregate, k-anonymised, consent-gated. Small cells are suppressed, not shown.
- Every view auditedThe org controls exactly what each funder sees, and every view is recorded.
Indicators vs target
412 of 530 clients have consented demographics.
Built for the most sensitive data there is
Counselling notes, demographics, sometimes GBV survivors - under POPIA, all of it is special personal information. Phila treats it that way from the first commit, not as a launch checklist.
Data stays in South Africa
Client PII rests in an SA region before launch. AI inference is de-identified before any cross-border call, on a zero-retention provider - audio is never stored.
Consent before capture
Every purpose - notes, demographics, comms, AI, funder reporting - is independently granted, versioned, and revocable. Off means nothing leaves.
Audited by design
Every read of a note, contact, or demographic writes an audit row. The Hub seeing a note is a recorded access - never silent.
Tenant isolation
Every query is bounded to its org by Postgres row-level security - the database itself refuses a cross-org row, not just the app.
Encrypted where it counts
ID numbers and special-category fields are encrypted at the field level. We never store sensitive data in the clear.
Compliance you can show
A one-click POPIA pack - consent records, lawful basis, audit, retention - ready for the Information Regulator.
Built for organisations the billing incumbents serve badly
Not a medical-aid claims tool, and not a solo-therapist scheduler. Phila is for multi-counsellor organisations that bill clients directly - and it scales down to a single practice as the entry tier.
Community & NGO counselling
Multi-counsellor teams serving clients directly, with funders to report to and demographics to track.
EAP & corporate wellness
Employee-assistance providers running caseloads across employers, with utilisation and outcomes to show.
University & student services
Campus counselling centres with high volume, intake forms, and waitlists to manage calmly.
Faith-based & community services
Mission-driven services that bill clients directly and scale down to a single practice.
“Friday afternoons used to mean rebuilding the quarter from memory - who we saw, what changed, what each funder still needs. The reporting was a second job. Phila just has it.”
The week we built Phila to give back to counselling teams.
Bring calm to your counselling practice.
We'll walk you through Phila with your own services, intake, and reporting in mind and set it up with you. No obligation, no pressure.